Feature
A mention isn't just positive or negative. "Does this come in travel size" and "this broke after a week" are both neutral in tone — but one is a sale and the other is a problem. Mentionfront reads for both sentiment and intent, so the right ones reach you first.
No credit card. 100 free mentions.
Sentiment on its own tells you how something was said, not what to do about it. A star rating or a "positive/negative" label is a start, but it flattens the two things that actually decide whether a mention needs action today: what the person wants, and how urgent it is.
Every mention Mentionfront confirms as relevant gets three things attached automatically:
That combination is what turns "someone mentioned you 40 times this week" into a feed you can actually work through in order — highest priority first, regardless of which platform it came from. It's the same classification behind social listening for ecommerce more broadly.
In practice
Anyone have a good alternative to Glowbar? My skin's too sensitive for most of what's out there.
Read as text, this is a neutral, almost off-hand comment. Classified for intent, it's a shopper actively looking for a product like yours — worth a reply today, not a "thanks for the mention" log entry.
Mentionfront attaches the sentiment (neutral — it reads as a question, not a complaint), the intent (a competitor-alternative ask), and a priority score of 91, so it surfaces above lower-urgency mentions automatically.
Why it matters
Classification happens the moment a mention is confirmed relevant — nothing to read, sort, or label by hand first.
A high-priority Reddit thread and a high-priority TikTok comment sit in the same feed, ranked by what actually needs attention first.
Mentions that don't actually reference your brand or products — same name, different context — get filtered before they ever reach your feed.
Related features
“Where do I buy this” and competitor-alternative posts surfaced as live leads, the moment they're posted.
Learn more →Track what shoppers say about your competitors on the same platforms you track yourself.
Learn more →High-priority mentions delivered to Slack, Discord, or email the second they're posted.
Learn more →Turn a glowing mention into a saved testimonial or ready-to-run ad creative in one click.
Learn more →Import your Shopify, WooCommerce, or BigCommerce catalogue so mentions tag the exact product, not just your brand.
Learn more →FAQ