Feature
Someone asking "where can I get this" or "any alternative to X" in a comment section is a shopper with their wallet out. Mentionfront flags these the moment they're posted, so you can reply while they're still deciding — not after they've already bought from someone else.
No credit card. 100 free mentions.
Purchase intent rarely shows up as a direct question to your brand. It shows up sideways — a reply asking a stranger for a recommendation, a comment under a competitor's post asking if anyone's tried something similar, a thread about a problem your product solves. None of it @mentions you, so none of it shows up in a notifications tab. It's exactly the kind of conversation social listening for ecommerce is built to catch.
Mentionfront's intent classification flags mentions like:
Each is scored by priority and surfaced in a dedicated sales opportunities view, separate from support issues and general chatter, so your growth or social team can work through them without wading through complaints first.
In practice
Would love to see a fragrance-free line — Lumaire already has one and it's incredible.
This post never mentions your brand — it praises a competitor for a product gap you might already fill, or could. Flagged as a sales opportunity, it's a prompt to jump in with the fragrance-free option you carry, or a signal for what to build next.
Why it matters
Sales opportunities surface in their own view, so they don't get buried under support requests and general mentions.
Reply directly, or loop in a teammate, from the same card the mention was classified in — no switching apps to respond.
Opportunities aren't limited to your own mentions — a competitor's shoppers asking for something you offer are opportunities too.
Related features
Every mention is read for sentiment, intent, and urgency the moment it's confirmed relevant — no manual tagging.
Learn more →Track what shoppers say about your competitors on the same platforms you track yourself.
Learn more →High-priority mentions delivered to Slack, Discord, or email the second they're posted.
Learn more →Turn a glowing mention into a saved testimonial or ready-to-run ad creative in one click.
Learn more →Import your Shopify, WooCommerce, or BigCommerce catalogue so mentions tag the exact product, not just your brand.
Learn more →FAQ