Feature

Product-level tracking

"I love this brand" and "the citrus scent broke me out" both mention you — but only one tells you which SKU to look at. Import your catalogue from Shopify, WooCommerce, or BigCommerce and every mention gets tagged to the exact product being discussed, not just your brand as a whole.

No credit card. 100 free mentions.

A brand-level keyword tracker treats every product the same. If you sell one item, that's fine. If you sell twenty — different scents, sizes, or formulations — a flat "brand mentioned" alert tells you nothing about which one shoppers are actually reacting to. A complaint about your travel-size packaging looks identical to a complaint about your flagship product, and the team that owns one has no way to filter for the other.

What catalogue import does

Connect your store and Mentionfront pulls in your product names, so mentions are matched against your actual catalogue instead of a single brand keyword — the foundation social listening for ecommerce is built on. From there, every mention that names a specific product carries that product tag — filterable, reportable, and routable to whoever owns it.

Works with

Shopify, WooCommerce, and BigCommerce.

Connect your store and import your catalogue in a few minutes — or add products manually if you're not on one of these platforms yet.

Why it matters

Route mentions to the team that owns the product.

Filter by product, not just brand

See every mention of a specific SKU on its own — useful for a launch, a reformulation, or tracking one product's reputation over time.

Product-tagged testimonials

A saved testimonial carries its product tag, so marketing can pull quotes about the exact item a landing page is selling.

Spot product-specific problems early

A cluster of complaints tagged to one product, surfaced through sentiment analysis, is a much clearer signal than a rise in brand mentions overall.

Related features

Pairs well with

Sentiment & Intent Analysis

Every mention is read for sentiment, intent, and urgency the moment it's confirmed relevant — no manual tagging.

Learn more →

Sales Opportunity Detection

“Where do I buy this” and competitor-alternative posts surfaced as live leads, the moment they're posted.

Learn more →

Competitor Tracking

Track what shoppers say about your competitors on the same platforms you track yourself.

Learn more →

Real-Time Alerts

High-priority mentions delivered to Slack, Discord, or email the second they're posted.

Learn more →

UGC & Ad Creative

Turn a glowing mention into a saved testimonial or ready-to-run ad creative in one click.

Learn more →

FAQ

Common questions

How long does catalogue import take?
Connecting Shopify, WooCommerce, or BigCommerce and importing your catalogue typically takes a few minutes — you authorize the connection and Mentionfront pulls in your product list automatically.
What if I'm not on Shopify, WooCommerce, or BigCommerce?
You can add products manually as keyword trackers — you won't get automatic catalogue sync, but mentions will still be tagged to the products you've added.
What happens to a mention that names my brand but no specific product?
It's still tracked and classified normally — it just won't carry a product tag. Only mentions that name a specific product from your catalogue get tagged that way.
Does importing my catalogue cost extra?
Catalogue import itself doesn't cost extra — pricing is based on how many keyword trackers (brand, product, and competitor terms) you run. See pricing on the homepage for current plans.

Connect your store and see it tag mentions automatically.

No credit card. 100 free mentions.